Privacy policy

Last updated: June 2026  ·  Eternal Overflow by Overflow Ventures B.V.

Contents

  1. Personal Information We Collect
  2. Sources of Personal Information
  3. How We Use Your Information
  4. How We Disclose Your Information
  5. Relationship with Shopify
  6. Third-Party Links
  7. Children's Data
  8. Security & Retention
  9. Your Rights & Choices
  10. Complaints
  11. International Transfers
  12. Changes to This Policy
  13. Contact

1. Personal Information We Collect

Eternal Overflow operates this store to provide you with a curated shopping experience (the "Services"), powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services.

We may collect the following categories of personal information:

  • Contact details — name, address, phone number, and email address
  • Financial information — payment card details and transaction information
  • Account information — username, password, and preferences
  • Transaction information — items viewed, purchased, returned, or exchanged
  • Communications with us — content of customer support inquiries
  • Device information — IP address, browser type, and unique identifiers
  • Usage information — how and when you interact with the Services

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you — when you create an account, make a purchase, or contact us
  • Automatically through the Services — via cookies and similar technologies
  • From our service providers — who process data on our behalf
  • From partners or other third parties

3. How We Use Your Information

We may use your personal information to:

  • Provide and improve the Services — process orders, payments, returns, and account management
  • Marketing and advertising — send promotional communications and show relevant ads
  • Security and fraud prevention — authenticate accounts and detect fraudulent activity
  • Communicate with you — respond to inquiries and provide customer support
  • Legal compliance — comply with applicable law and enforce our policies

4. How We Disclose Your Information

We may disclose your personal information to:

  • Shopify and service providers who support our operations (payment processing, fulfillment, analytics)
  • Business and marketing partners for advertising purposes — you may opt out here
  • Third parties when you direct or consent to such disclosure
  • Our affiliates or corporate group
  • Parties involved in a business transaction, legal obligation, or enforcement of our policies

5. Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services. Information you submit may be shared with Shopify and third parties in other countries. Shopify may use data from your interactions with our store and other merchants to provide enhanced features. In these cases, Shopify is the data controller for those purposes. Learn more at the Shopify Consumer Privacy Policy or exercise your rights at the Shopify Privacy Portal.

6. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.

7. Children's Data

The Services are not intended for children. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us to request deletion.

8. Security & Retention

We take reasonable measures to protect your personal information, but no security system is impenetrable. We retain your information for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

9. Your Rights & Choices

Depending on where you live, you may have the right to access, delete, correct, or port your personal information. US residents may have the right to opt out of the sale or sharing of personal information for targeted advertising. You can exercise this right here.

You may also opt out of promotional emails at any time using the unsubscribe link in any email we send. To exercise any other rights, contact us using the details below.

10. Complaints

If you have concerns about how we handle your personal information, please contact us.

11. International Transfers

Your personal information may be transferred to and processed in countries other than where you reside. Where required, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We will provide notice as required by applicable law.

13. Contact

Eternal Overflow — a brand by Overflow Ventures B.V.
Buddy Hollystraat 7, 4337PT Middelburg, The Netherlands
Email: support@eternaloverflow.com
KVK: 98213997  |  VAT: NL868402710B01

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